Work History
Built member-facing and internal platform capabilities for Cleo's family-care platform, helping care guides and specialists deliver assessments, messaging, resource referrals, care coordination, and personalized family support.
- Worked across TypeScript, React Native, Next.js, NestJS, GraphQL, REST/gRPC APIs, PostgreSQL, TypeORM, Retool, AWS, Terraform, LaunchDarkly, Braze, Smartling, SageMaker, Datadog, and CI/CD.
- Refactored core Assessments Service workflows, improving endpoint performance by ~60% and helping increase active-user Family Health Index reassessment rates from ~35% to ~60%.
- Designed resilient messaging features including group conversations, specialist roles, disabled states, offline draft persistence, pending-message retries, attachment retry behavior, and WebSocket fixes.
- Improved guide-matching performance from ~7–20 seconds to under 3 seconds by optimizing service logic, database queries, and indexing strategy.
- Built Care Activity Team functionality enabling members to request curated resources, track request status, receive app/Braze notifications, resource carousels, and rate referrals.
- Built Retool and platform workflows for guide operations, care request management, resource search, server-side pagination, activity logs, work queues, permissions, translation management, risk tagging, and operational support.
- Helped implement Smartling-based translation workflows across microservices using TypeORM annotations, SNS/SQS processors, Slack notifications, and service-specific translation tables.
- Strengthened reliability through Datadog migration, alerting, slow-query analysis, endpoint optimization, test coverage, Snyk remediation, and AWS support.
Built internal tooling, notification workflows, and asset-tracking capabilities for a global risk intelligence platform used to monitor emerging threats, protect assets, and support client operations.
- Developed a Vue 3 admin portal for managing Auth0 permission groups and members, improving operational workflows and reducing invalid configurations.
- Developed Node.js microservices and AWS Lambda functions using CloudFormation, API Gateway, SQS, and DynamoDB to support internal and client-facing platform features.
- Implemented SendGrid notification template workflows using AWS Parameter Store to dynamically select templates by environment and event data.
- Spearheaded backend development for a client-facing Asset Tracking feature using AWS Lambda, REST APIs, and Aurora PostgreSQL; supported third-party asset data migration.
Helped build new clinical-trials platform capabilities supporting digital health and research workflows through secure APIs, React/Redux interfaces, test automation, and solution design.
- Developed and secured RESTful API endpoints in Python using Flask, FastAPI, and OAuth 2.0.
- Built TypeScript, React, and Redux frontend interfaces focused on responsive, user-friendly workflows.
- Created Cypress and Pytest automation tests with TestRail documentation to improve reliability and regression coverage.
- Authored/reviewed solution architecture documents, monitored production behavior with APM tools, and actively contributed to code reviews.
Expanded wellness platform capabilities by building scalable microservices, notification systems, frontend experiences, and operational dashboards supporting user engagement and platform health.
- Architected and designed a scalable platform notification suite using Kotlin, Cassandra, and performant REST APIs in partnership with the team Tech Lead.
- Built Angular/TypeScript frontend experiences, converted legacy AngularJS pages, and created New Relic dashboards to improve visibility into feature usage and platform health.
- Led Scrum ceremonies, contributed to planning and refinement, supported CI/CD releases from GitLab to Harness, and helped coordinate delivery across the team.
Helped scale and modernize a mission-critical rewards platform processing 20M+ daily rewards through distributed systems development, AWS infrastructure improvements, and legacy platform migration.
- Developed Apache Storm distributed systems using spouts/bolts, SNS/SQS, PostgreSQL Aurora, Redis, Cassandra, and ScyllaDB to support high-volume rewards processing.
- Built Angular/TypeScript and AngularJS experiences with Kotlin/Java Spring REST APIs supporting web and native mobile app functionality.
- Built a rewards migration processor with minimal guidance that migrated 100% of customers from the legacy V1 Rewards data structure to the V2 Rewards Platform.
Supported compliance, safety, and transportation-focused software across a large engineering organization of 80+ developers practicing Scrum across parallel teams and a shared product backlog.
- Developed .NET web applications, REST APIs, backend services, processors, and native iOS/Android applications supporting internal and customer-facing products.
- Worked across over a dozen applications involving web, mobile, service, processor, and ELD data workflows, including mobile Bluetooth ingestion and backend processing of driver hours-of-service data.
- Contributed to Scrum ceremonies, cross-team coordination, innovation projects, new-hire mentoring, and student/community outreach.